Entergy

Entergy is a comprehensive mobile application designed to streamline the way users manage their utility accounts. It furnishes users with a swift and straightforward solution to handle bill payments, monitor outages, and keep track of energy usage.

With Entergy, users are empowered to effortlessly pay their bills using just a single swipe, courtesy of the intuitive 'Pay Now' feature. The convenience extends to enrolling in PaperFREE billing, setting up payment arrangements, and personalizing the monthly billing date to suit financial schedules. For those preferring not to log in, a guest payment option is available, requiring only a customer account number and a QPC code.

Outage management is a breeze with the integrated outage map and the Entergy Storm Center, which keeps users informed about power interruptions and restoration efforts in real-time through personalized text alerts. Users can also proactively report outages or confirm the status via the platform's communication features.

Monitoring energy consumption is simpler than ever. Daily analytics and monthly trends, derived from an AMI advanced meter, empower users with the knowledge to save energy and reduce costs. Additionally, energy efficiency tips are offered to help maximize savings.

The latest update enhances the mobile experience with native capabilities. Biometric Authentication introduces facial and fingerprint recognition for secure and convenient access. The home screen provides immediate updates on power status and estimated restoration times. Users can find the nearest walk-in payment centers effortlessly through an integrated location-based map feature.

Customizable contact preferences and dashboard settings allow users to decide how they receive updates—whether by text, voice, or email—and showcase the information most relevant to them. Accessibility to the latest news, feedback options, and learning materials through the platform, ensures that users stay informed and connected.

Lastly, Entergy encourages user interaction and continuous improvement through features like Real Time Customer Ratings and an open invitation to suggest enhancements on the "More" screen, maintaining its commitment to user satisfaction.